Terms & Conditions

1. Agreement

These Terms & Conditions (“Terms”) govern your access to and use of the websites, products, and services (collectively, the “Services”) provided by Clever Hub (Private) Limited, a company incorporated in Sri Lanka under registration number PV00308620 with its registered office at No. 55, Hussain Avenue, Matale, 21000, Sri Lanka (“CleverHub”, “we”, “us”, or “our”). By accessing the Services, placing an order, or making a payment, you agree to be bound by these Terms.

2. Services

CleverHub provides AI-related professional services including:

• Custom AI Agent Development
• AI Automation Solutions
• AI Analytics & Insights
• AI Security & Compliance
• AI Consulting Services
• Rapid AI Prototyping

Specific deliverables, timelines, milestones, and fees for each engagement are defined in a separate written quotation, statement of work, or order form (“Engagement Document”) signed or accepted by both parties.

3. Eligibility & Accounts

You must be at least 18 years old and have the legal capacity to enter into a binding contract. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Fees & Payment

• All fees are quoted in Sri Lankan Rupees (LKR) unless otherwise stated and are exclusive of applicable taxes, which will be added where required by law.
• Payments are processed securely through PayHere. By providing your payment details, you authorise us (and our payment processor) to charge the agreed amount.
• Invoices are due within the period stated on the invoice. Late payments may attract interest at the maximum rate permitted by law and may result in suspension of Services.
• Refunds, where applicable, are governed by our Refund Policy.

5. Client Responsibilities

• Provide accurate, complete information and timely feedback necessary for us to deliver the Services.
• Ensure you have the legal right to share any data, content, or credentials supplied to CleverHub.
• Comply with all applicable laws when using deliverables produced by CleverHub.

6. Intellectual Property

Unless otherwise agreed in writing, ownership of project deliverables transfers to you upon receipt of full payment. CleverHub retains ownership of:

• Pre-existing tools, libraries, frameworks, and methodologies used to deliver the Services.
• Generic know-how, techniques, and improvements developed during the engagement.

You grant CleverHub a non-exclusive, royalty-free licence to use anonymised metrics and high-level case-study information for marketing purposes unless you opt out in writing.

7. Confidentiality

Each party agrees to keep confidential and not to disclose to any third party any non-public information shared by the other party in connection with the Services, except as required by law or with prior written consent.

8. AI Output Disclaimer

AI systems can produce inaccurate, incomplete, or biased outputs. You are responsible for reviewing all AI-generated results before relying on them for business, legal, medical, financial, or other consequential decisions. CleverHub does not warrant that outputs will be error-free or fit for any specific purpose unless expressly stated in the Engagement Document.

9. Acceptable Use

You agree not to use the Services to:

• Violate any applicable law or third-party rights.
• Generate or distribute content that is unlawful, defamatory, harassing, or infringing.
• Attempt to reverse-engineer, decompile, or disrupt our systems.
• Resell or sublicense the Services without prior written consent.

10. Warranties & Disclaimers

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, CleverHub disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, CleverHub’s total aggregate liability arising out of or relating to these Terms shall not exceed the total fees paid by you to CleverHub for the specific Service giving rise to the claim during the three (3) months preceding the event. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill.

12. Indemnity

You agree to indemnify and hold harmless CleverHub, its directors, officers, employees, and affiliates from any third-party claims, damages, or expenses arising out of your breach of these Terms, your misuse of the Services, or your violation of any law or third-party right.

13. Termination

Either party may terminate an engagement for material breach if the breach is not cured within fourteen (14) days of written notice. Upon termination, you remain liable for fees for Services rendered up to the effective date of termination. Sections relating to payment, intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, and governing law survive termination.

14. Force Majeure

Neither party shall be liable for failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, civil disturbance, labour disputes, internet or power outages, pandemics, or government action.

15. Governing Law & Disputes

These Terms are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Sri Lanka. The parties shall first attempt in good faith to resolve disputes through informal negotiation.

16. Changes to these Terms

We may amend these Terms from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the Services after such changes constitutes acceptance of the revised Terms.

17. Contact

Clever Hub (Private) Limited
No. 55, Hussain Avenue, Matale, 21000, Sri Lanka
Email: [email protected]