Illustrative example. This is based on real methodology and a realistic scenario — not a specific named client. Figures are indicative of the kind of outcome the approach targets, not a claimed client result.

Healthcare & Clinics

AI receptionist for a multi-chair dental clinic

The challenge

A busy dental clinic was losing patients to missed calls. The front desk couldn’t answer the phone while looking after patients in the chair, so calls during treatment, lunch, and after hours went to voicemail — and many of those patients simply booked with another clinic. No-shows left expensive chair time empty.

Our approach

We mapped the clinic’s call types and booking rules, then built a voice AI receptionist integrated with their calendar. It answers every call in natural speech, books and reschedules appointments, answers common questions about hours and services, and sends automated confirmations and reminders. Clinical questions are escalated to a nurse by design.